Assessing the ROI of training
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Making ROI work for you
IT HAS BECOME something of a cliché for senior management to claim that 'people are our greatest asset'. Yet, much to the dismay of trainers, the effort they put in to developing this 'human capital' continues to be seen as an expense and not as an investment. It's time to turn this around. Start to analyse your training programmes as if they were capital investments - using techniques like ROI - and senior management may start to change their attitude to training. And at a time when there are so many exciting new developments in training - not least online learning - and a possible recession ahead, you're going to need their co-operation.
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