Assessing your communication options 
|
 |
Communication methods by dimension
| Audio tape/CD |
Recorded
|
Passive
|
Local
|
Pull
|
| Videotape |
Recorded
|
Passive
|
Local
|
Pull
|
| CD-ROM |
Recorded
|
Interactive
|
Local
|
Pull
|
| Letters / memos / reports |
Recorded
|
Interactive
|
Local
|
Push
|
| Manuals |
Recorded
|
Passive
|
Local
|
Pull
|
| Printed materials |
Recorded
|
Passive
|
Local
|
Pull
|
| Fax |
Recorded
|
Passive
|
Local
|
Push
|
| E-mail |
Recorded
|
Interactive
|
Remote
|
Push
|
| Intranet |
Recorded
|
Interactive
|
Remote
|
Pull
|
| Radio |
Hybrid
|
Passive
|
Remote
|
Pull
|
| TV |
Hybrid
|
Passive
|
Remote
|
Pull
|
| One-to-ones |
Live
|
Interactive
|
Local
|
Push
|
| Meetings |
Live
|
Interactive
|
Local
|
Push
|
| Phone |
Live
|
Interactive
|
Remote
|
Push
|
| Video conferencing |
Live
|
Interactive
|
Remote
|
Push
|
|
|
|